We respect the privacy rights of users of this website and recognise the importance of protecting your personal information.
What information do we collect?
We collect information from you when you register as a content provider or user on our website.
When registering on the website or signing up to use our services, you may be asked to enter details which include your name, e-mail address, mailing address, phone number, financial information and income history. You may, however, visit the website anonymously. This information may be used for dealing with your enquiries, billing purposes and your request for our services. If we have trouble processing your request for our services, the information may be used to contact you.
What do we use your information for?
We may use the information we collect from you in any of the following ways:
â—to personalize your experience: your information helps us to better respond to your individual needs;
â—to help us identify and provide the type of service offerings in which you are most interested;
â—to process your request for our services;
â—to send periodic emails and marketing materials regarding your interest in ST Hub services.
How do we protect your information?
At ST Hub, we implement a variety of reasonable security measures to protect the security and integrity of your personal information.
We use computer safeguards such as firewalls and data encryption, enforce physical access to our buildings and files and only authorise access to personal information only to employees who require it to fulfill their job responsibilities or our affiliates as may be required in the provision of our services to you.
However, as the internet is not a secure medium, and we cannot guarantee that security breaches will not occur. Accordingly, we are not responsible for the matters, which include actions of hackers and other unauthorized third parties that breach our reasonable security procedure.
Do we disclose any information to outside parties?
We do not share your personally identifiable information with unauthorized third parties. This does not include trusted third parties who assist us in operating the website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce the website policies, or protect ours or others rights, property, or safety.
Third Party Links
Processing Personal Data Under the General Data Protection Regulation (GDPR)
If you are a resident of the European Union, you have certain data protection rights with respect to personal data we collect about you while you reside in that country. We will take reasonable steps to allow you to correct, amend, delete, or limit the use of that personal data. If you wish to do so, please email us at [email protected]
If you wish to know what personal data we hold about you and if you want us to remove that personal data from our systems, please contact us.
You can contact us and exercise the following rights in relation to the personal data we hold about you:
â—the right to access, update or delete the personal data we hold about you;
â—the right of rectification - you have the right to have the personal data we hold about you rectified if that personal data is inaccurate or incomplete;
â—the right to object. You have the right to object to our processing personal data we hold about you;
â—the right of restriction. You have the right to request that we restrict the processing of personal data we hold about you;
â—the right to data portability. You have the right to be provided with a copy of the personal data we hold about you in a structured, machine-readable and commonly used format and the right to have us transfer, where we are technically able to do so, the personal data we hold about you to another controller; and
â—the right to withdraw consent. Unless we have compelling and legitimate grounds for continuing processing (such as if you hold an account with us), you have the right to withdraw your consent where we relied on your consent to process personal data we hold about you.
We may ask you to verify your identity before responding to any of those requests.
Retaining Personal Data
We will retain personal data about you only for as long as is necessary for the purposes set out in this policy. We will retain and use that personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
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